I. Maintenance Services

1. Extended Warranty Service

On the basis of the standard warranty service of the equipment, it is a service to extend the warranty service period and support the extended warranty service of 1 to 3 years.

2. Maintenance Services

can provide customized maintenance services according to customer needs. Includes remote technical support, faulty parts repair, on-site service, regular inspection service, training support and other customized customer requirements.

II. Engineering Services

1. Installation Instructions

Coxeled assigns professional engineers to the customer site to provide screen installation guidance and debugging services.

2. Installation and construction

Coxeled assigns professional engineers to the customer site to provide customers with screen package installation services.

3. Screen body disassembly and assembly service

Coxeled can meet the needs of customers for screen disassembly and assembly according to their requirements. By providing professional disassembly, transportation and engineering installation services, it is ensured that the screen body is disassembled and assembled in accordance with the progress and quality requirements promised in the contract, thus saving customers' investment in newly purchased screen bodies.

III. Troubleshooting Services

1. Spare parts repair service

When the customer's display screen and module have spare parts failure, the single spare parts can be mailed to the after-sales service point designated by Chuangxiang Huike for repair, and after the repair is completed, Chuangxiang Huike will send it back to the customer.

2. Spare Parts Purchase Service

customers can purchase the original spare parts of Coxeled for maintenance and replacement to ensure the best product quality.

3. On-site fault handling

Coxeled can send engineering and technical personnel to the customer's site to troubleshoot the screen body, repair and debug the equipment, and solve all kinds of problems in the use of the customer's display screen according to the customer's needs.

4. Maintenance Usage Class Services

1. Screen body cleaning instructions

Coxeled assigned engineering and technical personnel to the customer site to provide technical guidance for cleaning Spider-Man, remove dust and impurities accumulated on the screen surface, and ensure that the display screen mask is clean and tidy.

2. Event Site Support

Coxeled sends professional engineers to provide technical support services to the customer's activity site to escort the customer's business activities.

3. Inspection service

Coxeled dispatched engineering and technical personnel to the site to provide patrol inspection services, comprehensively detect the operating status of the display screen, diagnose faults in time and provide complete solutions to ensure that the equipment remains in good operating condition.

4. Calibration Services

Coxeled sends professional engineering and technical personnel to the customer site to carry out the whole screen correction service for the display equipment.